Window-shopping, display advertising, etc.

The role of the banner is 3-fold: 1) Get the customer’s attention and make them slow down, 2) demonstrate relevance and value to the customer, 3) engage customer to act.

It seems we’re asking a lot from a small little graphic on a page. Are advertisers trying to make banners do too much? Could banners be more effective if their objectives were less ambitious?

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James Brown & Banner Advertising

More relevant banner ads generate more clicks. Can’t argue with that logic. However, I’m not sure advertisers have quite figured out what to do with the new rich(er) media ads. My gut feeling says that many advertisers are investing in this type of advertising purely for their branding effect. Maybe the thinking is “if we can’t make users click, let’s at least make the experience memorable, and score high on brand recall and awareness.” That’s a tall order for a small banner.

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